jle3 Privacy Policy

jle3 ("jle3," "we," "us," or "our") operates the online gaming platform accessible at jle3.net (the "Platform"). This Privacy Policy describes how jle3 collects, processes, stores, and protects the personal information of users ("you," "Player," or "User") who access or use the Platform.

jle3 is committed to handling your personal data responsibly and in accordance with applicable data protection laws, including the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. By registering an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Privacy Policy should be read alongside jle3's Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and jle3.

If you do not agree with any part of this Privacy Policy, you should not use the Platform. If you have questions about how your data is handled, please contact us using the details provided in Section 14.

jle3 collects personal data that is necessary to provide you with a safe, compliant, and functional gaming experience. The categories of personal data we collect include the following:

jle3 does not collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect information about your race, religion, political views, or health status unless directly relevant to a responsible gaming assessment you have voluntarily initiated.

jle3 collects personal data through the following means:

• Direct Interactions: When you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or respond to a survey or promotion, you provide personal data directly to jle3.
• Automated Technologies: When you access the Platform, jle3 automatically collects technical and usage data through cookies, server logs, and similar tracking technologies. This includes your IP address, device identifiers, browser type, and session activity.
• Payment Providers: When you make a deposit or withdrawal via GCash, PayMaya, BPI, BDO, or Metrobank, jle3 receives transaction confirmation data from those payment providers. jle3 does not store full bank account credentials.
• Identity Verification Services: jle3 may use third-party identity verification providers to assist with KYC processes. These providers may return verification results and risk scores to jle3 based on the documents you submit.
• Publicly Available Sources: In limited circumstances related to fraud prevention or regulatory compliance, jle3 may cross-reference information you provide against publicly available records.

jle3 uses the personal data we collect for the following purposes:

jle3 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

jle3 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual Necessity: Processing is necessary to perform the contract between you and jle3 — specifically, to provide you with access to the Platform, process your transactions, and deliver gaming services.
• Legal Obligation: Processing is necessary to comply with jle3's legal obligations, including KYC requirements, AML obligations, age verification, and regulatory reporting.
• Legitimate Interests: Processing is necessary for jle3's legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, and business analytics, provided those interests are not overridden by your rights and interests.
• Consent: Where jle3 relies on your consent as the legal basis for processing — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

jle3 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, and Metrobank, for the purpose of processing your deposits and withdrawals. These providers operate under their own privacy policies and data protection obligations.
• Identity Verification Providers: Third-party KYC and identity verification services used to verify your identity and age in compliance with regulatory requirements.
• Game Providers: Software providers whose games are integrated into the jle3 Platform may receive limited technical data necessary to deliver their games. Game providers do not receive your financial or identity data.
• Regulatory and Law Enforcement Authorities: Where jle3 is required by law, court order, or regulatory directive to disclose personal data, we will do so in compliance with applicable legal requirements.
• Professional Advisers: Legal, accounting, and compliance advisers who are bound by professional confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of jle3's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection commitments.

All third parties with whom jle3 shares personal data are required to process that data in accordance with applicable data protection laws and jle3's data processing requirements.

jle3 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the Platform. Cookies allow jle3 to recognise your device, maintain your session, and remember your preferences.

Essential and security cookies are strictly necessary for the Platform to operate and cannot be disabled. You may manage functional and analytics cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. jle3 does not use third-party advertising cookies or cross-site tracking technologies.

jle3 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AML and regulatory record-keeping obligations.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by applicable financial regulations.
• KYC and Verification Documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant verification process.
• Support and Communications Records: Retained for up to three (3) years from the date of the last interaction, for dispute resolution and quality assurance purposes.
• Technical and Usage Data: Retained for up to twenty-four (24) months from collection, after which it is anonymised or deleted.
• Marketing Consent Records: Retained for the duration of your consent and for one (1) year following withdrawal of consent, as evidence of the consent given.

Where jle3 is required by law to retain data for a longer period, the statutory retention period will apply. Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with jle3's data disposal procedures.

jle3 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

While jle3 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jle3 will notify you and the relevant regulatory authority in accordance with applicable law.

You are responsible for maintaining the confidentiality of your jle3 account credentials. If you suspect that your account has been compromised, please contact the jle3 support team immediately.

Under the Data Privacy Act of 2012 and its implementing rules, you have the following rights with respect to your personal data held by jle3:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, processed, and used. This Privacy Policy fulfils that obligation.
• Right of Access: You have the right to request a copy of the personal data jle3 holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data jle3 holds about you. You may update certain account details directly through your account settings.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jle3's legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data where jle3 relies on legitimate interests as the legal basis, and where your interests override those of jle3.
• Right to Data Portability: You have the right to receive a copy of the personal data you have provided to jle3 in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Where jle3 processes your data on the basis of consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that jle3 has processed your personal data in violation of applicable law.

To exercise any of the above rights, please contact the jle3 Data Privacy team using the contact details in Section 14. jle3 will respond to all verified requests within thirty (30) calendar days. In complex cases, this period may be extended by a further thirty (30) days, with notice provided to you.

The jle3 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine regulations governing online casino gaming. jle3 does not knowingly collect personal data from individuals under the age of 21.

Age verification is a mandatory step in the jle3 registration and KYC process. Where jle3 discovers or has reasonable grounds to believe that an account belongs to an individual under 21, the account will be immediately suspended, all pending transactions will be voided, and any deposited funds will be returned to the source payment method following verification.

If you are a parent or guardian and believe that a minor has registered an account on the jle3 Platform, please contact our support team immediately at the details provided in Section 14. We will investigate and take appropriate action without delay.

The jle3 Platform may contain references to third-party services, such as payment providers and game software suppliers. These third parties operate under their own privacy policies, which jle3 does not control. jle3 is not responsible for the privacy practices of any third-party service provider.

We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of the jle3 Platform, particularly your chosen payment provider (GCash, PayMaya, BPI, BDO, or Metrobank).

jle3 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform functionality. Where changes are material, jle3 will provide reasonable advance notice via the Platform or by email to your registered address.

The "Last Updated" date at the top of this page indicates when the most recent revision was made. Your continued use of the Platform following the effective date of any amendment constitutes your acknowledgement of the revised Privacy Policy. If you do not agree with the amended policy, you should cease using the Platform and contact the support team to close your account.

We recommend reviewing this Privacy Policy periodically to stay informed about how jle3 protects your personal data.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jle3 handles your personal data, please contact our Data Privacy team. We are available 24 hours a day, 7 days a week, and can assist in both Filipino and English.

jle3 aims to acknowledge all privacy-related requests within 5 business days and to resolve them within 30 calendar days. Complex requests may require additional time, in which case we will notify you of the extended timeline.